Refund policy

Return/Exchange Policy

If you have any issues with your purchase please send us an email to kristysteam@kristyscraftroom.com. If your product is damaged please take a photo and include it with your email and we will send you a replacement item.

We do not offer refunds on our wood cutouts or any of our kits. These are made for immediate sale, we sell out at a quick rate and cannot promote and resell after our launch date.

We do not offer exchanges on items in our shop for the same reasons listed above. Please check your cart carefully before checking out. You can view your past orders in your account at kristyscraftroom.com to insure you are not ordering duplicates to previous orders.